Delivery Information

Delivery information

Posted discreetly, right across the UK.

Next working day dispatch once your payment clears, plain packaging every time and free delivery when you spend £60 or more.

Orders under £60£3.99Standard UK delivery
Orders £60 and overFreeStandard UK delivery
From basket to doorstep

How it works

01 / ORDER

You order

Check out and pay by bank transfer, using your order number as the reference.

02 / PAYMENT

Payment clears

Usually within minutes. Some banks take a little longer, especially at weekends.

03 / DISPATCH

We send it

Your order is packed and sent the next working day.

04 / DELIVERED

It arrives

Usually within 3 to 5 working days of dispatch.

Who brings it

Royal Mail or DHL, depending on size

Spores and small items: Royal Mail

  • Fits through your letterbox, so you don’t need to be in
  • Tracked on Royal Mail’s side, but as these parcels are low value we don’t send out a tracking number
  • Usually 3 to 5 working days

Grow kits, substrate and equipment: DHL

  • DHL email you a tracking link once they’ve collected your parcel
  • Pick a safe place or change the day straight from their email
  • Usually 3 to 5 working days
Made to order

Grow kits are made fresh for you

Grow kits, fruiting blocks and grain spawn are made to order so they reach you as fresh as possible, which can add an extra working day or two. Trust us, it’s worth the wait. A fresh block fruits far better than one that’s been sat in a warehouse for a month.

Discreet packaging

Nothing on the outside

Every order goes out in plain packaging with nothing to say what’s inside. When we’re especially busy, like the start of the growing season or during a sale, things can take a little longer, but we always get orders out as quickly as we can.

Worth knowing

A few things to note

  • We deliver to UK addresses only.
  • We can’t deliver to post offices, parcel lockers or collection points.
  • Please double check your address at checkout, especially flat and house numbers. We can’t be responsible for parcels sent to an address that was entered incorrectly.
  • Grow kits and cultures are alive, so open them as soon as they arrive and store them as described on the product page.
Where’s my order?

Delivery questions

My order hasn’t arrived yet
Please give it 7 working days from dispatch before getting in touch, as chasing early slows things down for everyone. After that, contact us with your order number and we’ll look into it.
What if my parcel never turns up?
Your order is guaranteed to arrive. If it doesn’t, we’ll send it again or refund you. Our returns and refunds page covers lost, damaged and misdelivered parcels.
Why haven’t I had a tracking number?
Spore orders and small items go by Royal Mail without a tracking number as they’re low value. Larger orders go by DHL, who email you tracking once they collect.
Has my order been sent yet?
We dispatch the next working day after your payment clears. Make sure you used your order number as the payment reference so we can match it up quickly.
Company details
Trading asMagical Spores
Registered officeFlat 1, 89 Victoria Road, Horwich, Bolton, BL6 5ND
Company number13950245, registered in England and Wales